Common Problems and Their Solutions – The Mobile Indian
Spotify is one of the leading music streaming services, and millions of people use the service on various platforms including PC, Android, iOS, and even smart TVs. People play music while traveling, cooking, or doing other work. However, not everything is perfect, just like Spotify. This causes some problems for users while using the Spotify app on their Android smartphones. Fortunately, these are common and can be fixed easily using the guide below:
The Spotify app closes on its own.
The Spotify app can force shutdown for several reasons, including lack of available RAM for the app to work properly. The operating system shuts down the app to save battery power, app corruption, or maybe something else.
Solution: To resolve this issue, you can try reinstalling the app. This resolves any corruption that has occurred before. Or you can open phone settings> search for “Optimize battery usage”> click on “Unoptimized apps” and select “All”> search for Spotify and turn off battery optimization. This is done so that the operating system does not automatically close the application to save more battery. You can also try to update the app from the play store if an update is available.
Facebook login fails
Facebook login is one of the easiest ways to login to Spotify. However, sometimes it can fail and it will not allow you to sign in, which will prevent you from accessing your account.
Solution: Most of the time it can be a server side issue, which means the issue can be fixed on its own and you can try again later.
If that doesn’t resolve, you can create a Spotify password to sign in with your email address instead. You can go to the Spotify password reset page, enter your email, and then reset the password. This means that you don’t need to use the Facebook button to log in. You can enter your Spotify email address and new password instead.
Read more: Philips Hue gets Spotify integration, Lights can now sync with Spotify playlists
Spotify fails to add songs offline
Spotify offers the ability to download songs and listen to them offline, that is, even when you are not connected to the internet. This capability is only available to those who have purchased Spotify premium subscription. However, sometimes the app does not allow you to download songs offline.
Solution: First, check if you have a stable network connection and if you have internet access. Make sure you have enough storage space available to download the music for offline listening. You can check this by going to the settings of Spotify and clicking on “storage”.
Besides, you can also only download songs to up to five devices at a time. If you try to download on a sixth device, Spotify will automatically remove downloads from the one on the other devices you use the least.
Additionally, Spotify has a maximum download limit of 10,000 songs maximum. Spotify won’t let you download music until you delete your old downloads and leave room for new ones if you go over the limit.
Spotify does not connect to the internet
One of the most common issues with Spotify is that the service just won’t connect to the internet while the rest of your devices are working fine and have internet access.
Solution: To resolve the issue, you will need to add Spotify to the exception list if you have enabled a network firewall or any other kind of privacy or security software.
This is because some programs automatically block Spotify because it uses peer-to-peer connections. You can also try restarting your Wi-Fi router, reconnecting to the network after disconnection or a new installation.
Spotify Premium features are not accessible
If you have Spotify premium, you are using the service to its full potential, including the best audio quality, offline download, no ads, and more. However, sometimes you pay for Premium but don’t get the Premium features or aren’t available even after signing in to the correct account. Here is how you can fix it.
Solution: Log out and log back in. This may force an update between your device and your account. If that doesn’t work, check the status of your plan as it’s highly likely that it has expired and you need to renew it. Also check your payment status if your Spotify payment is marked as “pending” on your bank statement. This means he may not have succeeded.
So, these are the common issues that users face with the Spotify app. Some more general solutions to most problems include restarting your device and clearing the app settings cache data. These solutions can help you get back to listening to your favorite music.